Quality Assurance organises and manage the supporting documentation that will guide the quality processes, through essential documents that provide clear guidance, structure, and consistency to the entire quality assurance process:
- ISO Documentation: International standards such as ISO 9001, ISO 14001 and TS 16949 (Quality Management Systems) provide guidelines for establishing a quality management system (QMS). Outlining processes for ensuring the consistent quality of products or services and compliance with regulatory standards.
- Policies: guidelines objectives for maintaining quality.
- Procedures: detail the step-by-step methods used
- Training Materials: ensure employees are well-equipped to follow quality processes, via presentations, manuals, online training modules, or hands-on workshops.
The practical application of all the systems, tools, and training into daily operations. The phase where the documented processes are actively put into practice to maintain quality across all stages of production or service delivery including:
- Implementation Planning
- System Integration
- Monitor and Measure
- Feedback and Improvement